Journey maps, experience maps, customer journeys, customer experience maps… You’ve probably heard a variety of different terms and combinations before!
BUT do they mean the same thing? Or, are they in fact very different?
In this highly interactive session, we’ll decode the jargon and help you to understand what to use and when – so you and your team can be clearer and more confident in your future design projects.
An access link will be sent to you via email one day before the event. Please check your spam and junk folder and raise any concerns to email@example.com.
This workshop is perfect for anyone intrigued by the design process.
Previous students include account managers, front-end developers, graphic designers and brand consultants.
Our studio is based in one of London’s leading design and branding agencies, Matter of Form.
Students come into class inspired by the highly dynamic creative environment, and are encouraged to talk to agency staff for their own professional development.
Our ‘learn by doing’ practical approach gives our students the perfect opportunity to apply what they have learnt straight away in the real world.
Our quality course design and content is led by experienced design professionals.
They are all equipped with industry experience of helping students to develop their knowledge, improve and prepare them for new opportunities.