Getting Started with Service Design: Two Day Workshop
Date: Saturday January 28th and Sunday, January 29th, 2023
Times: 9:30am - 5:00pm
This two day workshop takes place in-person in our studio in Shoreditch, London.
About the Workshop
Our Getting Started with Service Design two day (in-person) workshop takes our highly popular 12-week Service Design course and brings you the basics, taking you through the design process from start to finish and discussing everything you should think about when creating a powerful service. We will cover aspects of research, ideation. prototyping, understanding scenarios, blueprinting, implementing change and more.
What Will You Learn?
We’ll talk you through our own process, and the process used by service designers globally. We’ll discuss the design process, and the methods and tools that make up the service designer toolkit. We’ll cover the concepts, but also demonstrate the exercises and methods that designers employ daily to push services forward and make sure they’ll succeed and stand out.
Topics and concepts you will learn about on the first day will include user research, stakeholder research, workshop preparation, service design strategy, defining the target audience, experience maps and storyboarding. On the second day, we will start to look at the future state experiences, prototyping in various methods, and how to design service design blueprints that can outline what the service plans are. After two full days of learning and applying, you’ll be equipped with both the tools and the mindset needed to create an enjoyable, end-to-end service for your customers and organisation.
The day will have elements of solo work and group activities, and takes place inside our studio in Shoreditch, London.
About Experience Haus
Experience Haus aims to bring people together through design. We host creative workshops and courses for the curious – and we also connect students with mentors within the industry. Our philosophy is simple: learn by doing. As our industry is constantly evolving, we’re always looking to learn – which is why we know the value of affordable education. We’re living in a city where the cost of living is high, so our goal is to keep your cost of education low.
With the right partnerships, we’re aiming to offer cost-effective courses accessible to everyone. We pair students with startups to provide real-world experience, so they can apply their learnings to real-life projects and real-life clients. The chance to connect with startups can also create exciting opportunities for students – internships, freelance roles or perhaps even a permanent role.
168 Shoreditch High Street Floor 3 London, E1 6HU United Kingdom
The Haus Experience
We provide applied learning and hands-on courses for organisations and individuals covering an abundance of different digital expertise.
Based in a global design agency.
Our studio is based in one of London’s leading design and branding agencies, Matter of Form.
Students come into class inspired by the highly dynamic creative environment, and are encouraged to talk to agency staff for their own professional development.
Hands-on & working with real clients.
Our ‘learn by doing’ practical approach gives our students the perfect opportunity to apply what they have learnt straight away in the real world.
Our professional instructors.
Our quality course design and content is led by experienced design professionals.
They are all equipped with industry experience of helping students to develop their knowledge, improve and prepare them for new opportunities.