Our free Service Design OpenHaus is perfect for anyone looking to change careers, add to an existing skill set and or just spend an evening exploring some interesting topics. We’ll discuss the building blocks of a ‘service’ and how they fit together to enable experiences from the perspective of the customers, the staff and the business.
Experience Haus Managing Director, Joe Morgan, will provide a free introduction to the exciting world of Service Design. Including everything from project & risk planning, research design, synthesising research, prototyping and service rollout.
Hear how our alumni have successfully transitioned into new careers in Service Design, or how they used the skills acquired through Experience Haus to boost their professional outlook.
Joe Morgan is a highly-experienced Head of Planning with over 18 years in industry. Working in everything from brand, advertising, content and CRM to media, social, design and digital. Joseph’s most recent accolade was a Gold DMA for his work with Microsoft, but he has also won high praise for his contributions to marketing perspective and theory. Having been awarded the coveted WPP Essay Prize for Strategy and published in The Drum, Campaign, Marketing Magazine and The Journal of Brand Management.
This info session will take place online. An access link will be sent to you via email one day before the event.
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The is perfect for anyone who is looking to add service design skills to their existing skillset and explore some interesting topics.
Previous attendees include account managers, marketeers, civil servants, front-end developers, graphic designers and brand consultants.
Experience Haus provides applied learning and hands-on courses for organisations and individuals covering an abundance of different digital expertise. They offer practitioner taught skills training across design and innovation, marketing and growth and personal and professional development.
Crucially, the company goes above and beyond the purely technical and hopes to uncover the black holes in business. The company’s offering of events, part-time courses (pairing students with start-ups), hands-on workshops and bespoke programming intends to bridge the gap between economical and accessible learning for the curious.