Tell us a little about yourself and your current work outside of Experience Haus?
I work as a Technical Product Manager for Pivotal, we build automation tools for software developers. Previously I was a product manager at Amazon where I worked on technology and tools for the large vendor business. In both roles, I’ve loved helping businesses make the most out of investing in technology while delighting end users of my products.
Did you have a specific goal you wanted to achieve before you started teaching at Experience Haus? Do you think your time here so far has kept you on the right track?
I learnt a lot of things about product management by accident and experiment. In teaching this course, my hope was to pass on my experience to others so they don’t experience some of the pain that I had to. So far my students consistently tell me what I’ve taught them has been relevant to them at work – so I feel like I am on the right track!
What is your teaching philosophy?
I believe effective teaching requires a lot of empathy. You really need to understand your student’s context and learning styles to deliver your content effectively. I endeavour to understand as much as I can about my students through in-class dialog, so I can tweak my content and delivery over time.
What do you enjoy most about teaching at Experience Haus?
At Experience Haus, I meet a range of people – some are only curious about digital skills whereas others are actively looking at transitioning into a digital role. I love conversations with my students about how they could learn new skills and how that might have a real impact on their careers. I also love how much I have to think about my daily work as a product manager, in order to teach my classes effectively.