Building Design

2026

Capability.

Founded in 2017, Experience Haus partners with organisations to build the design and innovation capability their teams need to compete.

We work with product teams, operations and service functions, leadership groups, and non-design teams who want to think and work more human-centredly. Everything we do is grounded in real practice — not academic theory.

Next Information Session

Online via Zoom

Practitioners, not academics.

Every programme is designed and delivered by designers and product leaders who are active in the industry. The methods we teach are the methods we use. The critique we give is honest, current, and grounded in real work.

Bespoke, not off-the-shelf.

We don't sell courses to organisations. Every engagement starts with a conversation to understand context, goals, and gaps before we design a single session. The outcome is built around your actual work.

Embedded, not one-off.

We build programmes designed to create lasting behavioural change — not course completions. From multi-week capability journeys to post-sprint follow-up, we stay involved long enough to see the learning stick.

WHY IT MATTERS.

Design capability is a business problem — not just a design problem.

Most organisations understand that design matters. Fewer have the internal capability to act on it consistently. When product teams can’t frame problems, when service teams can’t map journeys, when leadership can’t evaluate design decisions — the design function becomes a bottleneck instead of a multiplier.

Experience Haus exists to change that. We build capability across organisations — not just inside design teams — so that the skills and methods that drive better products, services, and customer experiences are shared by everyone who shapes them.

Creativity

We believe the best solutions come from creating conditions for genuine exploration. Our programmes are designed to push teams out of default thinking — not to teach a formula, but to build the confidence to find unexpected directions.

Collaboration

The most effective learning happens when people work across functions and perspectives. We design every programme to mix disciplines, challenge assumptions, and build shared language between people who don't normally think together.

Continuous Learning

Our curriculum evolves with the industry. The methods we teach reflect how leading organisations are actually working — including how AI is changing research, design, and product practice. We don't teach what was relevant five years ago.

Real-World Application

Everything we deliver is applied to real work. Participants don't practice on case studies — they work on their actual challenges, using their real briefs and constraints. The learning is immediately transferable because it was never separate from the work.

The organisations I’ve seen genuinely shift their design culture all have one thing in common — they stopped treating design as a function and started building it as a capability. That’s what we exist to do. Not to provide courses, but to change how teams think, decide, and create.”

Amit Patel, Founder and Creative Director

WHAT WE DO

Six ways we build capability in organisations.

Explore our programmes.

Capability Building Programmes

Workshops & Masterclasses

Leadership Development

AI for Design Teams

Innovation Sprints

On Demand Learning

TRUSTED BY

We've built design capability for teams at some of the world's most recognised organisations.

THE PEOPLE BEHIND THE WORK

Our Team

Amit Patel

Creative Director

Responsible for content and curriculum design, as well as looking after our corporate relationships. Amit will occasionally also pop in and teach a class or two.

Will Wigram

Operations Director

Will heads up the operational side of Experience Haus, and is focussed on the continual improvement of all areas of the business including sales & marketing, operations and team management.

Lee-Anne Naidoo

Onboarding and Admissions

Coming into the role with a wealth of experience in the education space, Elise looks after students once they have enrolled through to graduation and more.

Matt Adams

Brand & Marketing Designer

A highly talented designer who is helping spread the word about Experience Haus. You will see her work across our social media platforms and posters near you!

Paul Keaveny

Industry Advisor

Paul works at the intersection of design innovation, sustainability and change. A systems thinker, ICF Professional Coach and Facilitator.

Roxanne Darlington

Finance Manager

Experience Haus is part of an unique ecosystem - Roxanne is responsible for Experience Haus's financial accounts ensuring the business operates efficiently,

Anant Sharma

Strategic Advisor

Anant is the CEO of MOF and a key advocate of design education. Anant acts as a consultant for Experience Haus, helping shape our business strategy and is integral in key brand decisions.

Fred Moore

Strategic Advisor

Fred is the COO of MOF and provides financial oversight of Experience Haus.

EXPERTISE