All articles.
The Post-Workshop Survey Is the Wrong Metric. Here’s What to Measure Instead.
Monday 18th May, 2026
We run a workshop. Everyone fills in the survey at the end. 4.7 out of 5. "Really engaging." "Great facilitator."...
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Why Learning Culture Is Your Most Important AI Investment
Monday 11th May, 2026
We spent two days in Munich last week at the annual DDX Conference, moderating panels on AI and the future...
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Your Team Doesn’t Need Another AI Demo. They Need to Think Differently.
Tuesday 5th May, 2026
There's a moment we see again and again in organisations right now. A senior leader books an "AI workshop." The...
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Enterprise Design Thinking: The Secret Skill Your Team Needs
Tuesday 28th April, 2026
In the current corporate landscape, innovation is often mistaken for a department. For many years, C-suite executives believed that to...
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Design Thinking for Customer Experience Teams: Practical Tools Without Becoming Designers
Tuesday 21st April, 2026
Customer Experience teams are under constant pressure to improve retention, increase loyalty and resolve issues in the customer journey quickly....
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Design Thinking for Teams: Why Training Beats Hiring
Tuesday 14th April, 2026
In the current landscape of rapid digital transformation, many business leaders reach for the same lever when product development slows...
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