Courses
2026
2026
Our Academy offering is designed to deliver hands-on and practical capability building for mid-career professionals. Learn from expert practitioners, apply your learnings to live projects, and push your career forward.
Select from a range of part-time courses delivered live and online, or from highly focused workshops that provide a deep dive into specialist areas.
The Blueprint is a 12-week online programme in AI-first service design for financial services professionals - combining service design, product thinking, data literacy and responsible AI into a single, applied experience. You leave with a real proposition, built and pitched to a real client.
Learn how to design powerful service experiences and create sustainable design solutions across both the front and back-stage. Covers the end-to-end service design process and features a live service design challenge set by a local business.