Rosie Pritchard, Author at Experience Haus

All articles.

Rethinking Internal Services: A Service Design Approach to Employee Experience

Rethinking Internal Services: A Service Design Approach to Employee Experience

Tuesday 24th June, 2025

Service design is often seen as something you do for your customers — mapping journeys, fixing broken touchpoints, and making...

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Beyond the Whiteboard: Embedding Design Thinking into Enterprise Workflows

Beyond the Whiteboard: Embedding Design Thinking into Enterprise Workflows

Monday 16th June, 2025

Design thinking used to be something you scheduled — a creative afternoon full of sticky notes, sketching, and group exercises....

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Redesigning Services with AI-Augmented Research

Redesigning Services with AI-Augmented Research

Thursday 12th June, 2025

In today’s fast-moving digital world, speed and relevance are everything. Businesses can’t afford to spend weeks sifting through research notes...

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How AI is Supercharging Design Thinking in the Corporate World

How AI is Supercharging Design Thinking in the Corporate World

Tuesday 3rd June, 2025

In today’s fast-paced business environment, companies are under increasing pressure to innovate faster, smarter, and more efficiently. Design thinking—a human-centred...

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Reimagining Business Processes with Service Design and AI

Reimagining Business Processes with Service Design and AI

Monday 26th May, 2025

The companies shaping the future aren’t just building better products — they’re redesigning how their entire businesses work. By combining...

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Design Thinking in Climate Tech with Prof. Coleridge

Design Thinking in Climate Tech with Prof. Coleridge

Thursday 22nd May, 2025

In a recent episode of the Experience Haus Podcast, our Creative Director Amit Patel sat down with Professor Chris Coleridge...

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